Crystal Delivery Pro - Instructions for Domains & Shared Folders

Modified on Sun, 04 Jun 2023 at 06:03 PM

Please work with your local IT Administrator to apply the below solutions


If you are on a corporate/business domain, Crystal Delivery will need permissions to access the mapped folder/file share that you're using to store the reports.

There are 4 options for giving Crystal Delivery permission to access Crystal Report files stored on shared folders.


Send this to your IT Administrator
Service Account Option - Best Option

Send this to your IT Administrator
Computer Permissions Option - Second Best Option

Instructions: Click Here
Try this Yourself
User Account Option - Third Best Option (Temporary/Quickest)

Instructions: Click Here
Try this YourselfLocal Drive Option

Instructions:  Do not store report files (.rpt) on shared or mapped folder and store on local drive like C:\ drive.

Audio Narrative

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article