Occasionally, particularly with new schedules, I set up the Export Email fields and manually export to verify the sent email works and looks the way I want it to. I receive the email and attachment. When I go back into the Export Email configuration all of the email header information and the email body disappears. I am on version 14.3.5
I've discovered that the job will run without a problem until I reopen the job configuration. Then I need to rebuild the email template each time.
I did try to repair the installation, with no change in the problem. I'm on the PRO version.
Looking for a solution if anyone has a fix.
Having to rebuild email section anytime we need to change a parameter is not ideal.
Same issue here. It will run, but the email tab is blank and the email does not go out. Been using the product for a long time without issue. Version 14.1.4. I have dozens of reports. And, it doesn't seem to fix if you just rebuild it. I went back in after rebuilding the scheduled report and same thing. How do you change the database?
I'm looking for a fix too. Tried to repair and reinstall the software but didnt work.
Also I tried with a new database: this worked. So the problem seems to be in the database itself.