Upgrade Crystal Delivery Pro

Follow the below instructions to upgrade your Crystal Delivery Pro installation to the next versions.

Part 1 of 2 - Backup your settings (Optional)

1. Click Start > Type File Explorer > Press Enter to open the file explorer.
2. Navigate to the following location:
   

   C:\ProgramData\Crystal Delivery
   
   

3. Copy and Paste the crystaldb.sdf file in the same folder and rename the file to the following:
   Example: crystaldb-backup.sdf
   
   
4. Move on to Part 2 below

Part 2 of 2 - Install Update

1. Download the latest version of Crystal Delivery Pro.
   Download Here
   
2. Double-click the CrystalDeliveryPro.exe installer.
3. Follow the instructions in the install wizard.

After the installation is completed, run Crystal Delivery Pro

1. Click Start > Type Crystal Delivery Pro > Press Enter
2. You may see a message that the crystaldb.sdf database has been updated > Click OK
3. Done > Installation was successful.

Did you run into a problem?

• If you received a message that the database update failed or run into a different issue, please open a support ticket here.

Upgrade Crystal Delivery Standard

Follow the below instructions to upgrade your Crystal Delivery Standard (and Free) installation to the next versions.

Part 1 of 2 - Backup your settings (Optional)

1. Click Start > Type File Explorer > Press Enter to open the file explorer.
2. Navigate to the following location:
   C:\Users\John\AppData\Roaming\Crystal Delivery
   
   
3. Copy and Paste the crystaldb.sdf file in the same folder and rename the file to the following:
   Example: crystaldb-backup.sdf
   
   
4. Move on to Part 2 below.

Part 2 of 2 - Install Update

1. Download the latest version of Crystal Delivery Standard
   Download Here
2. Double-click the CrystalDeliveryStandard.exe installer.
3. Follow the instructions in the install wizard.

After the installation is completed, run Crystal Delivery Standard.

1. Click Start > Type Crystal Delivery > Press Enter
2. You may see a message that the crystaldb.sdf database has been updated > Click OK
3. Done > Installation was successful.

Did you run into a problem?

• If you received a message that the database update failed or run into a different issue, please open a support ticket here.