How to Upgrade Crystal Delivery

Modified on Sun, 15 Oct, 2023 at 12:55 AM

TABLE OF CONTENTS


Important
Please work with your local IT Administrator to apply the below solution


Upgrade Crystal Delivery Pro

Follow the below instructions to upgrade your Crystal Delivery Pro installation to the next versions.


Part 1 of 2 - Backup your settings (Optional)

  1. Click Start > Type File Explorer > Press Enter to open the file explorer.
  2. Navigate to the following location:

    C:\ProgramData\Crystal Delivery

  3. Copy and Paste the crystaldb.sdf file in the same folder and rename the file to the following:
    Example: crystaldb-backup.sdf

  4. Move on to Part 2 below


Part 2 of 2 - Install Update

  1. Download the latest version of Crystal Delivery Pro.
    Download Here
  2. Double-click the CrystalDeliveryPro.exe installer.
  3. Follow the instructions in the install wizard.


After the installation is completed, run Crystal Delivery Pro

  1. Click Start > Type Crystal Delivery Pro > Press Enter
  2. You may see a message that the crystaldb.sdf database has been updated > Click OK
  3. Done > Installation was successful.


Did you run into a problem?

  • If you received a message that the database update failed or run into a different issue, please open a support ticket here.


Upgrade Crystal Delivery Standard

Follow the below instructions to upgrade your Crystal Delivery Standard (and Free) installation to the next versions.


Part 1 of 2 - Backup your settings (Optional)

  1. Click Start > Type File Explorer > Press Enter to open the file explorer.
  2. Navigate to the following location:
    C:\Users\John\AppData\Roaming\Crystal Delivery

  3. Copy and Paste the crystaldb.sdf file in the same folder and rename the file to the following:
    Example: crystaldb-backup.sdf


  4. Move on to Part 2 below.


Part 2 of 2 - Install Update

  1. Download the latest version of Crystal Delivery Standard
    Download Here
  2. Double-click the CrystalDeliveryStandard.exe installer.
  3. Follow the instructions in the install wizard.


After the installation is completed, run Crystal Delivery Standard.

  1. Click Start > Type Crystal Delivery > Press Enter
  2. You may see a message that the crystaldb.sdf database has been updated > Click OK
  3. Done > Installation was successful.


Did you run into a problem?

  • If you received a message that the database update failed or run into a different issue, please open a support ticket here.

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